Adawat is based in [Our offices is in the UK, Dubai And Saud Arabia ], and we offer nationwide shipping to ensure our rental products reach you wherever you are.

Renting tools and equipment is simple: 1. Browse our rental catalog. 2. Select the items you wish to rent. 3. Add them to your cart. 4. Proceed to checkout. 5. Enter your shipping and payment information. 6. Confirm your rental order.

We accept various payment methods for rentals, including: Credit/Debit Cards (Visa, MasterCard, American Express) PayPal Bank Transfers

Yes, your payment information is secure. We use industry-standard encryption protocols to protect your data during the transaction process.

The shipping and delivery of rented tools and equipment are handled by third-party suppliers, not by Adawat.com. We partner with reliable suppliers to ensure your rental items are delivered on time and in good condition.

We offer international rental based on the location.

Shipping times for rentals vary based on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and delivery takes 3-7 business days. You will receive a tracking number once your rental order has been shipped.

Shipping costs for rentals are calculated at checkout based on the weight of your order and your delivery location.

We offer a flexible return policy for rentals. If you need to return the rented item(s) before the rental period ends, you can do so by following our return instructions. Please refer to our Rental Return Policy page for detailed information.

To initiate a rental return: 1. Contact our customer service team at Help@Adawat.com or +96550500333 to request a return authorization. 2. Pack the item(s) securely in the original packaging. 3. Include the return authorization and a copy of the original invoice. 4. Ship the package to the provided return address.

Refunds for early returns are processed within 7-10 business days of receiving the returned item(s). The refund will be issued to the original payment method used for the rental.

We offer flexible rental periods ranging from daily, weekly, to monthly rentals. You can select the rental period that best suits your needs when placing your order.

Late returns are subject to additional charges. The late fee is calculated based on the daily rental rate of the equipment. Please refer to our Rental Terms and Conditions page for detailed information on late fees.

Yes, a security deposit is required for certain high-value items. The deposit amount will be specified during the checkout process and will be refunded upon the return of the equipment in good condition.

If the equipment is damaged or lost during the rental period, the lender and the customer must come to an agreement in good faith to resolve the issue. Adawat.com is not responsible for any damage or loss of the tools or goods. Please refer to our Rental Terms and Conditions for detailed information on handling such situations.

Yes, all our rental products are regularly maintained and inspected to ensure they are in excellent working condition before being rented out.

Yes, we provide support and usage instructions for all rented equipment. If you have any questions or need assistance, please contact our customer service team.

You can contact us via: Email: Help@Adawat.com Phone: +96550500333 Live WhatsApp: +447388200585 Live Chat: Available on our website during business hours Contact Form: Accessible on our Contact Us page

Our customer service team is available Monday to Friday, from 9 AM to 6 PM [insert time zone].

Creating an account is easy: 1. Click on the "Sign Up" button on our homepage. 2. Fill in the required information. 3. Verify your email address. 4. Log in to start renting.

If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you instructions to reset your password.